Agile work is becoming increasingly important. And Scrum is often used as a method for keeping track of a lot of projects. As a Scrum Master, you keep an eye on the big picture, moderate meetings such as Daily Scrums or 14-day review and planning meetings. You design retrospectives at the end of a sprint, where the team examines the processes again further optimises them. In addition to having specialist Scrum know-how, Scrum Masters have to be active listeners with a lot of empathy, diplomacy, life experience and organisational skills.