A Guest Relations Manager takes care of guest requests, suggestions and complaints and works very closely with the various departments in hotels. An essential part of their working day involves flawless preparation for guest arrivals and later follow-ups They have to keep all aspects of the reception, switchboard, concierge and reservation areas in view. Guest Relations Managers are also qualified to take on management roles. This means they are authorised to make arrangements that are relevant to the safety of the hotel, guests and employees, such as bans or the evacuation of the hotel or sections of the hotel. To do so, they must be familiar with all security measures in the hotel and know what actions to take in emergency situations.

Project Managers are often sought in large companies or the trade fair industry. They are responsible for the organisation and handling of individual event projects. In addition to planning trade fair appearances and employee or customer events, they also manage practical implementation as well as budget planning and evaluation. The exchange and coordination of external and internal service providers is also part of the Project Manager’s responsibilities.

Marketing Managers are responsible for the conception of marketing, product design, pricing, communication, promotion, promotion and sales. They deal with various market research methods, advertising and design in the national and international market environment. The general responsibilities of a Marketing Manager include marketing planning, marketing control, coordination of in-house functional and business areas with regard to the requirements of marketing design, development of efficient marketing organisation and management of marketing personnel.