Student Success

Variety in the workday: between process optimisation, moderation and IT training
In my area of work, I am responsible for subprojects of larger projects. This includes a diversity of tasks such as classic process analysis and it corresponding process re-structuring, the testing of IT as well as the introduction of new IT programmes from the technical side. After developing the concept I initiate process adjustments with the department, work out IT adjustments in collaboration with the responsible departments and prepare the tests and training programmes for the users, some of which I teach myself. The exciting part about the job is that finding solutions to complex problems is as much a part of my work as leading theoretical discussions, facilitating meetings and unifying many different parties around one topic. I am practically involved with the entire cycle of my subproject, identify areas for improvement and, in collaboration with all relevant departments, develop a future scenario.